General Questions

How many shows can I watch each month?

You have access to our entire digital collection and can watch as many shows as often as you’d like. New shows are also added every week.

What is the advantage of subscribing to Cennarium?

We make the greatest performing arts spectacles and performances from the world’s main cultural capitals available to anyone, anytime, anywhere. When you subscribe to Cennarium, you have access to the world’s largest stage and help foster the international performing arts community.

What is the advantage of the annual plan?

The Annual Billing Plan offers discounted access to our entire digital collection for a 12-month period.

Shouldn’t performing arts be a live or theater-like experience?

Watching a live show never ceases to be a unique experience, but Cennarium.com allows those who don’t have access to performing arts to have an audio/visual experience using this new form of entertainment. Our digital content is accessible to a wider audience and opens the door to enhancing the comprehension of this artform.

Is Cennarium.com a serious site?

Yes, we seriously respect our Privacy Policy.

How does the trial period work?

The trial period lasts for 10 days and grants full access to all Cennarium content. You may cancel the trial at any time without being charged a cancellation fee. Upon the eleventh day you will be charged, but we’ll send you an email to remind you that your trial period is coming to an end.

How can I cancel the service?

Cancellation is easy and can be done anytime. Sign in to My Account and click on “Cancel Membership,” or write us at support@cennarium.com.

Where are the shows from?

Cennarium seeks to capture performances in all the major cultural centers of the planet. We currently have shows from the United States, Brazil, England, Germany, France, Italy, Spain, Russia, Argentina, and many more to come!

Where should I send my questions, comments and suggestions?

You may contact us at support@cennarium.com. We’d love to hear from you!

How are the shows recorded? Do you use handheld cameras that capture noise and jitter?

Cennarium has a team composed of more than 30 specialized professionals with state of the art equipment on staff for each show. A great amount of preparation goes into ensuring that each show is recorded live and with the best camera shots.

What if I like theater, but not opera or ballet?

No sweat! Cennarium is constantly evolving its content and offerings. New and exclusive shows are added each week and there are many options in the categories that you enjoy most.

Shouldn’t theater be a unique, live experience?

Yes, they should (and are) but 95% of large theatrical productions are restricted to major cities. The vast majority of the populations around the world do not have access to performing arts. Cennarium takes the greatest performing arts spectacles and performances from the world’s main cultural capitals and makes them available to anyone, anytime, anywhere. Furthermore, we foster the international performing arts community by providing content to a wider audience. Cennarium unlocks a new entertainment potential, promoting general growth in the performing arts industry.

Can I watch Cennarium on my TV?

Yes! You also can very easily view our content on a computer, tablet or smartphone. Simply connect your computer to a TV via an HDMI or VGA cable and voila! You are ready to watch Cennarium content on your TV. You can also mirror your phone or tablet via Chromecast or Apple TV.

Billing

How does Cennarium charge me?

Payment occurs every month on the Month-to-Month plan and annually on the Annual Billing Plan. Your credit card is automatically billed after the free trial period ends.

Can I change my billing information?

Yes. Sign in to My Account to change your billing information.

I wasn't able to finalize my payment. Can you help?

We are very sorry you are having trouble. Please try another credit card or check the error message(s). If the problem persists, please contact us at support@cennarium.com and tell us about the issue you are experiencing.

Can I check my past billing invoices?

Yes. Sign in to My Account for a history of past invoices.

Can I upgrade or downgrade my plan?

You sure can. You can change your plan in My Account.

Technical Issues

The videos do not load.

Sorry about that! Please contact support@cennarium.com stating the issue and any error messages you receive. We will respond as quickly as possible.

Can I change the language of the subtitles?

At this moment, subtitles are only offered in English, but stay tuned as we are continually upgrading our offerings.

Is there a limit to the amount of shows I can access each day or month?

No, you can watch as many shows as you want without daily, monthly or annual limits. You can even watch the same show over again.